Pacific Coast League

Position Overview:

The Ticket Sales Account Executive’s main responsibility is to produce ticket revenue by developing and maintaining season and group ticket accounts. The TSA will sell new group accounts to decision makers within businesses and non-profit organizations. The TSA will also sell new season seat accounts through outside sales appointments with businesses, and over the phone sales to local residences.

Essential Job Functions:
• Meet all sales goals assigned.
• Set appointments over the phone with decision-makers, consistently meeting the weekly goals for sales appointments.
• Master all sales presentations (taught in sales training), and deliver it in front of company decision-makers, tailoring packages according to each company's needs, and handling objections in an effort to bring in new season seat accounts.
• Develop and maintain a database of potential group- and season-seat customers.
• Contact group leaders through the database and through new leads, particularly after a direct mail piece is released, to bring in new sales.
• Prospect for quality leads, particularly through asking for referrals.
• Provide customer service to existing accounts by visiting with them during games, as well as provide amenities.
• Make phone calls during the season and off-season to ensure personalized, continual contact with ticket holders.
• Work with the Box Office to update certain sales reports.
• Complete any customer service an operational duties in season as assigned.

Skill Requirements:

YOU MUST HAVE A MIN OF ONE YEAR SELLING TICKETS, less than 1 year need not apply!

We will not consider any applicants without specific minor/major league baseball experience or other sports team sales experience.

• Bachelor’s Degree in related field required.
 

Position Overview:

The Director of Ticket Operations drives all the functions for the team’s Box Office. The Director oversees the processing and payments of all group, season, club, skybox, and individual ticket orders, as well as all non-baseball ticketed events (concerts). 

Essential Job Functions:
• Process all season, group, and individual ticket orders with no errors and in a timely fashion.
• Process all payments and details for club and skybox accounts.
• Oversee printing and shipping of season tickets.
• Hire, train, and manage all seasonal Box Office staff and assist sales staff with ticketing issues.
• Set up and monitor ticketing system.
• Handle all deposits, credit card charges, and refunds for ticket-related orders.
• Create and implement processes for season and group renewals and invoicing.
• Develop and follow an operating budget for the Box Office.
• Track ticket inventory throughout the off season and season to maximize opportunities to sell to customers.
• Update reports on daily payments, gate revenue reports, ticket availability reports and other reports necessary to the Sales Department.
• Create systems and processes that ensure overall checks and balances exist on each account from a collection perspective.
• Develop and implement a system that verifies that all ticket related sales can be spot checked for validity of accounts and payments.

Skill Requirements:
• Bachelor’s Degree.
• 4+ year’s prior Box Office experience, preferably in a professional sports environment.
• Excellent organizational skills.
• Ability to develop and manage an operating budget.
• Willingness and ability to listen and learn.
• Strong multi-tasking abilities.
• Ability to express oneself persuasively and get a pint across clearly.
• Thorough knowledge of a ticketing system and of ticket sales.
• Strong customer service skills.
• Ability to work long hours, including weekends.
• Computer skills in Excel.
• Strong mathematical and deductive reasoning aptitude.

Physical Demands & Working Environment:
• Required to work long hours standing and walking around.
• Sitting, standing, walking, reaching with arms and hands, climbing, balancing, stooping, bending, lifting, pushing, pulling, kneeling, or crouching are all a part of the position.
• Must be able to handle weather related elements such as rain and heat.
 

SK Baseball has been nationally regarded as one of the premier sports ownership firms in the country. Currently, SK Baseball owns and operates the Reno Aces, Triple-A Affiliate of the Arizona Diamondbacks, in the Pacific Coast League. The club plays in Aces Ballpark, a state-of-the-art $50 million downtown venue that has been lauded for its classic style and modern amenities.

Position Summary
Individual is responsible for generating new revenue from local businesses in the following areas: Season Tickets, Mini-Plans, Group Tickets, Group Hospitality Areas, BBQ Picnics and Nightly Luxury Suites.
 
Position Responsibilities
• Developing new business via phone and in-person appointments
• Prospect needs assessment
• Customer presentations
• Order placement and fulfillment
• In-game serving of group patrons
• Seat visits
• Must be able to work nights and weekends
• Review and perform customer fulfillment presentation as required
• Other various tasks as needed
 

Qualifications, Education and/or Experience
• At least two (2) years sales experience in sports and entertainment required
• BA or BS college degree preferred
 

Knowledge and Skills
• Aggressive and motivated individual with a passion for sales
• Strong interpersonal skills
• Strong attention to detail
• Goal oriented
• Proficient in MS Office programs, Internet research and ticketing programs (ticket system can be learned during training)
 

Sacramento River Cats Baseball Club, LLC

SALES ASSISTANT

JOB DESCRIPTION:

The Sales Assistant is an entry level position in which you will learn about the sports industry from a ticket sales perspective. You will be working closely with the Account Executives to provide excellent service to existing and potential clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

• Be responsible for sales of Sacramento River Cats and Raley Field ticket inventory.
• Approximately 30 hours per week.
• Work on a daily basis to generate new leads and creative ways to sell tickets.
• Provide excellent customer service to all existing and potential clientele.
• Conduct cold calls.
• Professionally represent the organization.
• Work games and other events to support ticket sales initiatives, this includes evenings and weekends.
• Work as a member of the TEAM, and have fun!

REQUIRED SKILLS INCLUDE BUT NOT LIMITED TO:

• Strong interpersonal skills a must.
• Strong attention to detail.
• Highly motivated with a desire to be successful.
• Excellent communication skills.
• Proficiency in MS Word & Excel.
• Sales experience is required, experience cold calling a plus.
• Strong background in customer service is a plus.
• Bachelor’s degree preferred.

Pay Rate: $8.00 per hour

The Sacramento River Cats are an equal opportunity employer.

Sacramento River Cats Baseball Club, LLC

INSIDE SALES REPRESENTATIVE

JOB DESCRIPTION:

The Inside Sales Representative is an entry level position in which you will learn about the sports industry from a ticket sales perspective. You will be soliciting potential clients by phone to sell season seats and group outings all while providing outstanding service to our guests and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

• Be responsible for sales of Sacramento River Cats and Raley Field ticket inventory.
• Approximately 20 hours per week.
• Compensation is hourly and there is commission on revenue.
• Work on a daily basis to generate new leads and creative ways to sell tickets.
• Provide excellent customer service to all existing and potential clientele.
• Handle incoming calls from sales prospects and existing clients.
• Actively research and prospect new sales leads.
• Professionally represent the organization.
• Meet or exceed weekly and monthly sales goals.
• Work as a member of the TEAM, and have fun!

REQUIRED SKILLS INCLUDE BUT NOT LIMITED TO:

• Strong interpersonal skills a must.
• Strong attention to detail.
• Proficiency in MS Word.
• Sales experience is required, experience cold calling a plus.
• Strong background in customer service is a plus.
• High School Diploma.

Pay Rate: $8.00 per hour

The Sacramento River Cats are an equal opportunity employer.

Sacramento River Cats Baseball Club, LLC

Job Title: Group Events, Account Executive
Department: Ticket Sales
Reports To: Manager of Ticket Sales
FLSA Status: Full-Time/Non-Exempt

Don’t listen to what everybody is telling you.

We were all told that if we wanted to get our foot in the door, sales is the way to go. Nope. Selling is the way to go for salespeople. Media is the way to go for media people. Marketing is the way to go for marketing people. Make sense?

This isn’t the job for someone who simply wants to be in sports. This is the job for the person who is driven to be the best, wants to learn how to be great and wants to be the next president of a team.

Under the ownership of the Savage family, the Sacramento River Cats (Triple-A, Oakland A’s) have dominated the landscape of Minor League Baseball since their inception in 2000. Not only are the River Cats at the top off the attendance race every year, they are coming off of an unprecedented 6th consecutive PCL Division Title and boast 2 back-to-back PCL Championships (2003-2004, 2007-2008). The record books were re-written in 2012 but Susan Savage and her team look to take the River Cats to new heights in 2013.

And this is where you come in.

Despite the accolades, we want more. And we need people who understand what it takes to be awesome and are willing to do whatever it takes.

If that’s you, the following will probably describe you perfectly.

Required Attributes:

1. Hard Working
2. Teachable
3. Driven to be the Best
4. A fun and outgoing personality

Big Picture: A Group Events Account Executive will be equipped with the best sales training in sports and will run his/her own business. You will be calling on and meeting with and non-profit organizations including, but not limited to, schools, youth sports leagues, and local associations while working with our existing sales team to fulfill its goals of maximizing ticket sales revenue and providing solutions to our customers. The solution will be season tickets, group tickets, hospitality options and more. Who can say no to that?

Here’s what you’ll be doing, and more…

• Responsible for sales of Sacramento River Cats and Raley Field ticket inventory, including but not limited to non-business group outings, Theme Nights, Nightly Hospitality Areas.
• Work with the sales staff to generate new leads and research new and creative ways to sell tickets.
• Provide excellent customer service to all existing and potential clientele.
• Leadership and oversight of in-game group events.
• Professionally represent the organization at business and community functions.
• Work as a member of the TEAM, and Have Fun!

Required skills that you probably already have:

• Strong interpersonal skills a must.
• Superior organizational habits and ability to manage multiple projects.
• Strong attention to detail.
• Proficiency in MS Word, Excel, PowerPoint, Internet and Ticketmaster are crucial for this position. The ticketing system can be learned during training by the candidate.
• Sales experience is required. Strong background in customer service is a plus.
• Bachelor’s degree preferred.

Can’t wait to get started? Are you ready to take the step that will catapult your sports career? Does the idea of being great excite you?

Then hurry up and send us your resume. We want you on board.

The Sacramento River Cats are an equal opportunity employer.

Sacramento River Cats Baseball Club, LLC

Job Title: Corporate Sales, Account Executive
Department: Ticket Sales
Reports To:  Manager of Ticket Sales
FLSA Status: Full-Time/Non-Exempt

Don’t listen to what everybody is telling you.

We were all told that if we wanted to get our foot in the door, sales is the way to go. Nope. Selling is the way to go for salespeople. Media is the way to go for media people. Marketing is the way to go for marketing people. Make sense?

This isn’t the job for someone who simply wants to be in sports. This is the job for the person who is driven to be the best, wants to learn how to be great and wants to be the next president of a team.

Under the ownership of the Savage family, the Sacramento River Cats (Triple-A, Oakland A’s) have dominated the landscape of Minor League Baseball since their inception in 2000. Not only are the River Cats at the top off the attendance race every year, they are coming off of an unprecedented 6th consecutive PCL Division Title and boast 2 back-to-back PCL Championships (2003-2004, 2007-2008). The record books were re-written in 2012 but Susan Savage and her team look to take the River Cats to new heights in 2013.

And this is where you come in.

Despite the accolades, we want more. And we need people who understand what it takes to be awesome and are willing to do whatever it takes.

If that’s you, the following will probably describe you perfectly.

Required Attributes:

1. Hard Working
2. Teachable
3. Driven to be the Best
4. A fun and outgoing personality

Big Picture: A Corporate Sales AE will be equipped with the best sales training in sports and will run his/her own business. You will be calling on and meeting with Presidents and CEOs of companies, small to large and providing solutions to their business needs. The solution will be season tickets, group tickets, hospitality options and more. Who can say no to that?

Here’s what you’ll be doing, and more…

•  Responsible for sales of Sacramento River Cats and Raley Field ticket inventory, including but not limited to non-business group outings, Theme Nights, Nightly Hospitality Areas.
•  Work with the sales staff to generate new leads and research new and creative ways to sell tickets.
•  Provide excellent customer service to all existing and potential clientele.
•  Leadership and oversight of in-game group events.
•  Professionally represent the organization at business and community functions.
•  Work as a member of the TEAM, and Have Fun!

Required skills that you probably already have:

•  Strong interpersonal skills a must.
•  Superior organizational habits and ability to manage multiple projects.
•  Strong attention to detail.
•  Proficiency in MS Word, Excel, PowerPoint, Internet and Ticketmaster are crucial for this position. The ticketing system can be learned during training by the candidate.
•  Sales experience is required. Strong background in customer service is a plus.
•  Bachelor’s degree preferred.

Can’t wait to get started? Are you ready to take the step that will catapult your sports career? Does the idea of being great excite you?

Then hurry up and apply online at the link below. We want you on board.

The Sacramento River Cats are an equal opportunity employer.